Cita APA (7th ed.)

Shackley, M. (1998). Visitor management: Case studies from world heritage sites. Butterworth Heinemnn.

Cita Chicago (17th ed.)

Shackley, Myra. Visitor Management: Case Studies from World Heritage Sites. Oxford: Butterworth Heinemnn, 1998.

Cita MLA (9th ed.)

Shackley, Myra. Visitor Management: Case Studies from World Heritage Sites. Butterworth Heinemnn, 1998.