Suresh, K. (2003). Business process outsourcing: Concepts and cases Vol I. ICFAI.
芝加哥风格引文Suresh, K. Business Process Outsourcing: Concepts and Cases Vol I. Hyderabad: ICFAI, 2003.
MLA引文Suresh, K. Business Process Outsourcing: Concepts and Cases Vol I. ICFAI, 2003.
警告：这些引文格式不一定是100％准确.