APA (7th ed.) Citation

Bank, J. (1995). The essence of total quality management. Prentice hall.

Chicago Style (17th ed.) Citation

Bank, John. The Essence of Total Quality Management. new delhi: Prentice hall, 1995.

MLA (9th ed.) Citation

Bank, John. The Essence of Total Quality Management. Prentice hall, 1995.

Warning: These citations may not always be 100% accurate.