APA aipamena

Bank, J. (1995). The essence of total quality management. Prentice hall.

Chicago Style aipamena

Bank, John. The Essence of Total Quality Management. new delhi: Prentice hall, 1995.

MLA aipamena

Bank, John. The Essence of Total Quality Management. Prentice hall, 1995.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.