APA (7. basım) Alıntı

Bank, J. (1995). The essence of total quality management. Prentice hall.

Chicago Style (17. basım) Atıf

Bank, John. The Essence of Total Quality Management. new delhi: Prentice hall, 1995.

MLA (9th ed.) Atıf

Bank, John. The Essence of Total Quality Management. Prentice hall, 1995.