Cita APA (7th ed.)

Wakhlu, B. (2007). Total quality: Excellence through organization- wide transformation (2nd.). S. Chand.

Cita Chicago (17th ed.)

Wakhlu, Bharat. Total Quality: Excellence Through Organization- Wide Transformation. 2nd. New Delhi: S. Chand, 2007.

Cita MLA (9th ed.)

Wakhlu, Bharat. Total Quality: Excellence Through Organization- Wide Transformation. 2nd. S. Chand, 2007.