APA (7th ed.) Citation

Sadgrove, K. (1996). Making TQM work. Kogan Page India.

Chicago Style (17th ed.) Citation

Sadgrove, Kit. Making TQM Work. New delhi: Kogan Page India, 1996.

MLA (9th ed.) Citation

Sadgrove, Kit. Making TQM Work. Kogan Page India, 1996.