Sadgrove, K. (1996). Making TQM work. Kogan Page India.
Lua i Stíl Chicago (17ú heag.)Sadgrove, Kit. Making TQM Work. New delhi: Kogan Page India, 1996.
Lua MLA (9ú heag.)Sadgrove, Kit. Making TQM Work. Kogan Page India, 1996.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.