APA način citiranja (7. izdanje)

Crosby, P. (1986). Quality without tears. Mac graw hill.

Čikaški stil citiranja (17. izdanje)

Crosby, Philip. Quality Without Tears. New york: Mac graw hill, 1986.

MLA način citiranja (9. izdanje)

Crosby, Philip. Quality Without Tears. Mac graw hill, 1986.