Cita APA (7th ed.)

Ferlie, E. (1996). The new public management in action. O U P.

Cita Chicago (17th ed.)

Ferlie, Ewan. The New Public Management in Action. Oxford: O U P, 1996.

Cita MLA (9th ed.)

Ferlie, Ewan. The New Public Management in Action. O U P, 1996.