APA (7th ed.) Citation

Cortada, J. (1993). TQM for sales and marketing management. Mc graw hill.

Chicago Style (17th ed.) Citation

Cortada, James. TQM for Sales and Marketing Management. New york: Mc graw hill, 1993.

MLA (9th ed.) Citation

Cortada, James. TQM for Sales and Marketing Management. Mc graw hill, 1993.