Cortada, J. (1993). TQM for sales and marketing management. Mc graw hill.
Chicago Style aipamenaCortada, James. TQM for Sales and Marketing Management. New york: Mc graw hill, 1993.
MLA aipamenaCortada, James. TQM for Sales and Marketing Management. Mc graw hill, 1993.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.