Cortada, J. (1993). TQM for sales and marketing management. Mc graw hill.
Citación estilo ChicagoCortada, James. TQM for Sales and Marketing Management. New york: Mc graw hill, 1993.
Cita MLACortada, James. TQM for Sales and Marketing Management. Mc graw hill, 1993.
Warning: These citations may not always be 100% accurate.