Cortada, J. (1993). TQM for sales and marketing management. Mc graw hill.
Chicagoスタイル(17版)引用形式Cortada, James. TQM for Sales and Marketing Management. New york: Mc graw hill, 1993.
MLA(9版)引用形式Cortada, James. TQM for Sales and Marketing Management. Mc graw hill, 1993.
警告: この引用は必ずしも正確ではありません.