Cita APA (7th ed.)

Khanna, V. (2008). TQM planning, design and implementation. New Age International.

Cita Chicago (17th ed.)

Khanna, V. TQM Planning, Design and Implementation. New Delhi: New Age International, 2008.

Cita MLA (9th ed.)

Khanna, V. TQM Planning, Design and Implementation. New Age International, 2008.