Khanna, V. (2008). TQM planning, design and implementation. New Age International.
Chicagoスタイル(17版)引用形式Khanna, V. TQM Planning, Design and Implementation. New Delhi: New Age International, 2008.
MLA(9版)引用形式Khanna, V. TQM Planning, Design and Implementation. New Age International, 2008.
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