World Bank. (2003). World development report 2004: Making services work for poor people. World Bank.
Chicago-referens (17:e uppl.)World Bank. World Development Report 2004: Making Services Work for Poor People. Washington: World Bank, 2003.
MLA-referens (9:e uppl.)World Bank. World Development Report 2004: Making Services Work for Poor People. World Bank, 2003.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.