Nagalingapppa, G. (2010). Total quality management: Text & cases. Execel Books.
Cita Chicago (17th ed.)Nagalingapppa, G. Total Quality Management: Text & Cases. [s.l]: Execel Books, 2010.
Cita MLA (9th ed.)Nagalingapppa, G. Total Quality Management: Text & Cases. Execel Books, 2010.
Atenció: Aquestes cites poden no estar 100% correctes.