Cita APA (7a ed.)

Nagalingapppa, G. (2010). Total quality management: Text & cases. Execel Books.

Cita Chicago Style (17a ed.)

Nagalingapppa, G. Total Quality Management: Text & Cases. [s.l]: Execel Books, 2010.

Cita MLA (9a ed.)

Nagalingapppa, G. Total Quality Management: Text & Cases. Execel Books, 2010.