Denov Chris. (2006). Satisfaction: How every great company listen to the vice of the customer. Penguin.
Chicago Style (17th ed.) CitationDenov Chris. Satisfaction: How Every Great Company Listen to the Vice of the Customer. New delhi: Penguin, 2006.
MLA (9th ed.) CitationDenov Chris. Satisfaction: How Every Great Company Listen to the Vice of the Customer. Penguin, 2006.
Warning: These citations may not always be 100% accurate.