APA (7th ed.) Citation

Balaji, B. (2006). Services marketing and management (2nd rev.). S Chand.

Chicago Style (17th ed.) Citation

Balaji, B. Services Marketing and Management. 2nd rev. New Delhi: S Chand, 2006.

MLA (9th ed.) Citation

Balaji, B. Services Marketing and Management. 2nd rev. S Chand, 2006.