Lua APA (7ú heag.)

Balaji, B. (2006). Services marketing and management (2nd rev.). S Chand.

Lua i Stíl Chicago (17ú heag.)

Balaji, B. Services Marketing and Management. 2nd rev. New Delhi: S Chand, 2006.

Lua MLA (9ú heag.)

Balaji, B. Services Marketing and Management. 2nd rev. S Chand, 2006.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.