APA način citiranja (7. izdanje)

Balaji, B. (2006). Services marketing and management (2nd rev.). S Chand.

Čikaški stil citiranja (17. izdanje)

Balaji, B. Services Marketing and Management. 2nd rev. New Delhi: S Chand, 2006.

MLA način citiranja (9. izdanje)

Balaji, B. Services Marketing and Management. 2nd rev. S Chand, 2006.