Cita APA (7th ed.)

Nigam, S. (2005). Total quality management: An integrated approach. Excel Books.

Cita Chicago (17th ed.)

Nigam, Shailendra. Total Quality Management: An Integrated Approach. New Delhi: Excel Books, 2005.

Cita MLA (9th ed.)

Nigam, Shailendra. Total Quality Management: An Integrated Approach. Excel Books, 2005.