Nigam, S. (2005). Total quality management: An integrated approach. Excel Books.
Chicago (17e ed.) BronvermeldingNigam, Shailendra. Total Quality Management: An Integrated Approach. New Delhi: Excel Books, 2005.
MLA (9e ed.) BronvermeldingNigam, Shailendra. Total Quality Management: An Integrated Approach. Excel Books, 2005.
Let op: Deze citaties zijn niet altijd 100% accuraat.