APA (7th ed.) Citation

Glynn, W. (2006). Understanding services management. P H I.

Chicago Style (17th ed.) Citation

Glynn, William. Understanding Services Management. New Delhi: P H I, 2006.

MLA (9th ed.) Citation

Glynn, William. Understanding Services Management. P H I, 2006.

Warning: These citations may not always be 100% accurate.