Glynn, W. (2006). Understanding services management. P H I.
Chicagoスタイル(17版)引用形式Glynn, William. Understanding Services Management. New Delhi: P H I, 2006.
MLA(9版)引用形式Glynn, William. Understanding Services Management. P H I, 2006.
警告: この引用は必ずしも正確ではありません.