MARC
| LEADER | 00000nam a2200000Ia 4500 | ||
|---|---|---|---|
| 100 | |a Wellington, Petrica . | ||
| 250 | |||
| 020 | |||
| 942 | |c BK | ||
| 245 | |a Kaizen strategies for customer care | ||
| 260 | |a London |b Pitman |c 2000 | ||
| 082 | |a 658.812 Wel | ||
| 952 | |0 0 |1 0 |4 0 |6 658_812000000000000_WEL |7 0 |9 93309 |a 00000077 |b 00000077 |d 2012-06-06 |g 0.00 |l 0 |o 658.812 Wel |p SR27404 |r 2017-07-05 00:00:00 |w 2017-07-05 |y BK | ||
| 999 | |c 72815 |d 72815 | ||