Haridas, M. (2010). Total quality management. Adhyayan.
Cita Chicago (17th ed.)Haridas, M.P. Total Quality Management. New Delhi: Adhyayan, 2010.
Cita MLA (9th ed.)Haridas, M.P. Total Quality Management. Adhyayan, 2010.
Atenció: Aquestes cites poden no estar 100% correctes.