Haridas, M. (2010). Total quality management. Adhyayan.
Cita Chicago Style (17a ed.)Haridas, M.P. Total Quality Management. New Delhi: Adhyayan, 2010.
Cita MLA (9a ed.)Haridas, M.P. Total Quality Management. Adhyayan, 2010.
Precaución: Estas citas no son 100% exactas.