Sandeep Kumar. (2009). Business process management applied. A. K. Publications.
Cita Chicago (17th ed.)Sandeep Kumar. Business Process Management Applied. New Delhi: A. K. Publications, 2009.
Cita MLA (9th ed.)Sandeep Kumar. Business Process Management Applied. A. K. Publications, 2009.
Atenció: Aquestes cites poden no estar 100% correctes.