When digital becomes human: The transformation of Customer relationships

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Bibliographic Details
Main Author: Belleghem, Steven Van
Format: Book
Published: London. Kogan Page. 1995
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SVKM's Narsee Monjee College of Commerce and Economics -

Holdings details from SVKM's Narsee Monjee College of Commerce and Economics -
Call Number: BEL/Whe
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