Cita APA (7th ed.)

Whalen, D. (1996). I see what you mean: Persuasive business communication. Resoponse.

Cita Chicago (17th ed.)

Whalen, D. I See What You Mean: Persuasive Business Communication. New Delhi: Resoponse, 1996.

Cita MLA (9th ed.)

Whalen, D. I See What You Mean: Persuasive Business Communication. Resoponse, 1996.