Gureja, G. (1997). Creating customer values: The synergy between after sales service and maintenance. TMH.
Cita Chicago Style (17a ed.)Gureja, Gopal. Creating Customer Values: The Synergy Between After Sales Service and Maintenance. New Delhi: TMH, 1997.
Cita MLA (9a ed.)Gureja, Gopal. Creating Customer Values: The Synergy Between After Sales Service and Maintenance. TMH, 1997.
Precaución: Estas citas no son 100% exactas.