Cita APA (7th ed.)

Gureja, G. (1997). Creating customer values: The synergy between after sales service and maintenance. TMH.

Cita Chicago (17th ed.)

Gureja, Gopal. Creating Customer Values: The Synergy Between After Sales Service and Maintenance. New Delhi: TMH, 1997.

Cita MLA (9th ed.)

Gureja, Gopal. Creating Customer Values: The Synergy Between After Sales Service and Maintenance. TMH, 1997.