Gureja, G. (1997). Creating customer values: The synergy between after sales service and maintenance. TMH.
芝加哥风格引文Gureja, Gopal. Creating Customer Values: The Synergy Between After Sales Service and Maintenance. New Delhi: TMH, 1997.
MLA引文Gureja, Gopal. Creating Customer Values: The Synergy Between After Sales Service and Maintenance. TMH, 1997.
警告：这些引文格式不一定是100％准确.