APA (7. basım) Alıntı

Lovelock, C. (2004). Service marketing: People, tech, strategy (5th.). Pearson Education.

Chicago Style (17. basım) Atıf

Lovelock, Christopher. Service Marketing: People, Tech, Strategy. 5th. Delhi: Pearson Education, 2004.

MLA (9th ed.) Atıf

Lovelock, Christopher. Service Marketing: People, Tech, Strategy. 5th. Pearson Education, 2004.