APA-ийн эшлэл(7 дахь хэвлэлт)

Gilbert, J. (1993). Total Quality management. Affiliated East West press.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Gilbert, John. Total Quality Management. New delhi: Affiliated East West press, 1993.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Gilbert, John. Total Quality Management. Affiliated East West press, 1993.