APA (7 वां संस्करण) प्रशस्ति पत्र

Jha, S. (2013). Services Marketing. Himalaya Publishing House.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Jha, S.M. Services Marketing. Mumbai: Himalaya Publishing House, 2013.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

Jha, S.M. Services Marketing. Himalaya Publishing House, 2013.