Bender, M. (2004). Operation excellence: Succeeding in business and life. Amacom.
Dyfyniad Arddull ChicagoBender, Mark. Operation Excellence: Succeeding in Business and Life. Nuw York: Amacom, 2004.
Dyfyniad MLABender, Mark. Operation Excellence: Succeeding in Business and Life. Amacom, 2004.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.