Bender, M. (2004). Operation excellence: Succeeding in business and life. Amacom.
Style de citation Chicago (17e éd.)Bender, Mark. Operation Excellence: Succeeding in Business and Life. Nuw York: Amacom, 2004.
Style de citation MLA (9e éd.)Bender, Mark. Operation Excellence: Succeeding in Business and Life. Amacom, 2004.
Attention : ces citations peuvent ne pas être correctes à 100%.