APA način citiranja (7. izdanje)

Bender, M. (2004). Operation excellence: Succeeding in business and life. Amacom.

Čikaški stil citiranja (17. izdanje)

Bender, Mark. Operation Excellence: Succeeding in Business and Life. Nuw York: Amacom, 2004.

MLA način citiranja (9. izdanje)

Bender, Mark. Operation Excellence: Succeeding in Business and Life. Amacom, 2004.