APA-ийн эшлэл(7 дахь хэвлэлт)

Bender, M. (2004). Operation excellence: Succeeding in business and life. Amacom.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Bender, Mark. Operation Excellence: Succeeding in Business and Life. Nuw York: Amacom, 2004.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Bender, Mark. Operation Excellence: Succeeding in Business and Life. Amacom, 2004.