Cita APA (7th ed.)

BHASIN, J. K. (2012). CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DREAM TECH PRESS.

Cita Chicago (17th ed.)

BHASIN, JASPREET KAUR. CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DELHI: DREAM TECH PRESS, 2012.

Cita MLA (9th ed.)

BHASIN, JASPREET KAUR. CUTOMER RELATIONSHIP MANAGEMENT (WITH CD). DREAM TECH PRESS, 2012.