Cita APA (7th ed.)

Oakland, J. (2008). Oakland on quality management (1st.). Elsevier International.

Cita Chicago (17th ed.)

Oakland, John. Oakland on Quality Management. 1st. New Delhi: Elsevier International, 2008.

Cita MLA (9th ed.)

Oakland, John. Oakland on Quality Management. 1st. Elsevier International, 2008.