Oakland, J. (2008). Oakland on quality management (1st.). Elsevier International.
Chicagoスタイル(17版)引用形式Oakland, John. Oakland on Quality Management. 1st. New Delhi: Elsevier International, 2008.
MLA(9版)引用形式Oakland, John. Oakland on Quality Management. 1st. Elsevier International, 2008.
警告: この引用は必ずしも正確ではありません.