Kapoor, J. (2002). Brand seve: Thirty one customer service perscriptions. Navneet.
Citación estilo ChicagoKapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. mumbai: Navneet, 2002.
Cita MLAKapoor, Jagdeep. Brand Seve: Thirty One Customer Service Perscriptions. Navneet, 2002.
Warning: These citations may not always be 100% accurate.