Lovelock, C. (2001). Services marketing: People ,technology,strategy. Addison Wesley Longman.
Chicago Style aipamenaLovelock, Christopher. Services Marketing: People ,technology,strategy. Delhi: Addison Wesley Longman, 2001.
MLA aipamenaLovelock, Christopher. Services Marketing: People ,technology,strategy. Addison Wesley Longman, 2001.
Kontuz: berrikusi erreferentzia hauek erabili aurretik.