Lovelock, C. (2001). Services marketing: People ,technology,strategy. Addison Wesley Longman.
Citación estilo ChicagoLovelock, Christopher. Services Marketing: People ,technology,strategy. Delhi: Addison Wesley Longman, 2001.
Cita MLALovelock, Christopher. Services Marketing: People ,technology,strategy. Addison Wesley Longman, 2001.
Warning: These citations may not always be 100% accurate.