Lovelock, C. (2001). Services marketing: People ,technology,strategy. Addison Wesley Longman.
Chicago Style (17th ed.) CitationLovelock, Christopher. Services Marketing: People ,technology,strategy. Delhi: Addison Wesley Longman, 2001.
ציטוט MLALovelock, Christopher. Services Marketing: People ,technology,strategy. Addison Wesley Longman, 2001.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.